Returns
We hope you like our candle guy scented candles. If for any reason you are not satisfied, you have the option to return the merchandise to us within 30 days of receipt for a full refund. Custom made scented candles are generally excluded from return and exchange.
Custom made scented candles are generally excluded from return and exchange.
This is how the return works
Please pack your goods in the original packaging if possible and enclose information so that we can assign your return. Take the package to a shipping company of your choice and send the package at your own expense to the following address:
candle guy
Römerstraße 1
85139 Wettstetten
Germany
As soon as we have received and checked your return, we will immediately refund the amount according to the payment method you used for the order.
If you have any questions, please do not hesitate to contact us at se*****@ca********.com!